Level of care · Palliative & Hospice
Palliative and hospice care in Puerto Vallarta
When the priority shifts from curing to making sure there is no pain, care takes a different shape. Here there is continuous medical attention, pain management, and a family kept informed at every moment.
Who this level is for
Families facing an advanced illness who want their loved one to be free of pain, with dignity, and accompanied at all times.
What this stage usually calls for
- Pain management on a continuous basis, not episode by episode
- Wounds or pressure ulcers that need daily attention
- Feeding tubes, catheters or stomas requiring professional management
- Someone with little or no mobility, who needs to be repositioned
- A family that knows how they are doing every day, without having to ask
A palliative care plan is always defined by medical judgment, based on the initial assessment and the treating physician's instructions.
What palliative and hospice care includes
Continuous medical attention focused on comfort, with support for the family.
Care specific to this level
- 24/7 medical attention: geriatrician and comprehensive pain management
- Electric hospital beds
- Injections, IV lines and medication administration
- Wound care and treatment of pressure ulcers, with dressings
- Placement and care of tubes, catheters and stomas when required
- Scheduled repositioning to prevent pressure ulcers
- Health monitoring and early detection of changes
- Personalized meal plan according to medical instructions
- Ambulance transfer from the place of residence, within the Puerto Vallarta and Nayarit area
And support for the family
- Regular communication with the family about the resident's condition
- Indoor and outdoor visiting areas
- Private or shared luxury room
- Bilingual staff, for families in Mexico and abroad
No moves at the hardest moment
A resident already living at Casá Eclipse moves into palliative care without relocating: the same room and the same team who knows them. And someone arriving directly at this level can be transferred by ambulance from wherever they are, within the Puerto Vallarta and Nayarit area.
Why Puerto Vallarta
Casá Eclipse is in Los Ramblases, Puerto Vallarta, Jalisco, with ambulance transfer available across the Puerto Vallarta and Nayarit area. The international airport makes it easier for family to arrive quickly from the United States or Canada, and the team cares for residents in English and Spanish.
Frequently asked questions
What is the difference between palliative care and hospice?
At Casá Eclipse this level is offered as a single service, focused on comfort and pain management when facing an advanced illness, with a geriatrician available 24 hours and constant support for the family.
Can you transfer my family member from where they are now?
Yes. Ambulance transfer from the place of residence is included at this level, within the Puerto Vallarta and Nayarit area.
How is the family kept informed?
There is regular communication with the family about the resident's condition, and the team is bilingual, so contact is maintained with relatives wherever they live.
Can you take someone who already has a prescribed treatment plan?
The care plan is defined from the initial medical assessment and each resident's medical instructions. The best step is to discuss the case directly with the team.
Other levels of care
We're here to listen
We know this decision is not an easy one. Tell us about your family member's situation and we'll walk you through how this level of care works.